Privacy Policy

---

 Little Steps Child and Family Counselling

At Little Steps Child and Family Counselling, we are committed to protecting the privacy, confidentiality, and trust of the children, adolescents, families, and individuals who engage with our services. This Privacy Policy explains how we collect, use, store, and protect personal information shared through our website and counselling services.

When you contact us, book an appointment, complete an enquiry form, or engage with our services, we may collect personal information such as:

• Name of the parent, guardian, or client
• Child's name and age (where applicable)
• Email address
• Phone number
• Address (if provided)
• Information shared through enquiry, registration, consent, or intake forms
• Relevant background information necessary for counselling and support

You may choose how much information you share; however, certain details may be required to provide appropriate services.

The information collected is used solely for professional and administrative purposes, including:

• Responding to enquiries
• Scheduling and managing appointments
• Providing counselling, guidance, and support services
• Maintaining client records in accordance with professional standards
• Communicating important information regarding services, appointments, or resources
• Ensuring the safety and wellbeing of clients where necessary

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Confidentiality is a fundamental part of the counselling relationship. Personal and session-related information is treated with the highest level of professional care and is stored securely.Information may only be disclosed in the following circumstances:

• With the informed consent of the client, parent, or legal guardian (as applicable)
• When required by law, court order, or governmental authority
• Where there is concern of serious risk of harm to the child, client, or another person
• In cases involving suspected abuse, neglect, or situations where reporting is legally required

Any disclosure will be limited to what is necessary and in accordance with applicable laws and ethical guidelines.

As our services support children and adolescents, personal information relating to minors is collected only with the involvement and consent of a parent or legal guardian, except where otherwise permitted by law.We take special care to protect children's personal information and ensure it is used only for legitimate counselling and support purposes.

We take reasonable measures to protect personal information from unauthorised access, loss, misuse, or disclosure. Records may be maintained in secure electronic or physical formats and accessed only by authorised personnel involved in providing services.

Our website may use cookies and basic analytics tools to understand website traffic and improve user experience. These tools collect general usage information and do not intentionally gather personally identifiable information unless voluntarily provided by users.You may disable cookies through your browser settings if you prefer.

Subject to applicable laws, you may request to:

• Access your personal information
• Correct inaccurate or incomplete information
• Withdraw consent where applicable
• Request deletion of personal information, subject to legal and professional record-keeping requirements

Requests may be made by contacting us using the details below.

Our website may contain links to external websites for information or resources. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies.

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:Little Steps Child and Family CounsellingPhone: +91-9671111111 Website: tanu@littlestepscounselling.com

This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements, or best practices. Any updates will be posted on this page with immediate effect.